Optimal
  • Cincinnati, OH, USA
  • Contract

Job Description: 

The Business Analyst is responsible for all program systems, metrics, and technology. This position requires a combination of sales, operations, technology, and management experience for large-scale programs and teams; with a strong emphasis in sales scorecards and dashboards. This position focuses heavily on generating reports that show specific ROI for the client around field team execution and client metrics. This individual is responsible for maintaining a positive client relationship in the arena of operations and field execution. He/she is the Project Champion for all process improvements and technology related to the client's evolving needs. This individual will be part of a business analyst team that produces all the client facing and internal use reports to manage the business on behalf of the customer. A strong background in Excel, PowerPoint and Word is necessary. SQL experience for generating reports preferred.

Job Responsibilities: 
  • Entering parameters into Warehouse Mgmt. System (WMS) application for execution of order draws.
  • Printing and sorting of pick tags, shipping documents, and daily reports.
  • Use, operation, installation, configuration (hands on) of printers, thin clients, PC's, and scanners
  • Perform IT and non-IT related business functions at Customer Sites.
  • Maintaining and executing Standard Operating Procedures (SOPs).
  • Interface with Computer Room Operations teams located at various sites, along with remote Application Owners.
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